Alloka Docs

Privacy Policy

Effective Date: April, 1, 2020

Alloka, Inc. 1811 Silverside Road, Wilmington, Delaware, 19810 and its affiliates and subsidiaries (collectively, the "Company" or "we" or "us") is committed to protecting privacy of your personal data.

Our Privacy Policy describes Alloka's information practices for personal information we collect at this Service. We strongly urge you to read our Privacy Policy, which is accessible through the home page of the Service. You agree to our uses of personal information as described in our Privacy Policy.

By using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Services, and any dispute over privacy, is subject to this Policy and our Terms of Service including its applicable limitations on damages and the resolution of disputes. The Alloka Terms of Service are incorporated by reference into this Policy.


If a Subscriber uses the Alloka Service to interact with other individuals, such as the Subscriber's customers or potential customers (the "Subscriber's Objects"), the Subscriber is solely responsible for ensuring compliance with all applicable laws in connection with the collection and/or processing of personal data of the Subscriber's Objects. If you are a Subscriber's Object please note that the Company has no relationship with you whatsoever and its only relation is with the Subscriber with whom you may interact. For any questions regarding the collection of your personal data or to amend your personal data, and for all other reasons, you must contact the Subscriber.


The Company does not collect or determine the use of any personal data of Subscriber Objects, nor the purpose for which such data is collected by the Subscriber, how such data is collected and how it is used, the Company does not act as a data controller as defined under GDPR and bears no responsibility under the GDPR associated with a data controller. To the extent that the Company processes any Subscriber Object's data, it should be considered only as a processor on behalf of the Subscriber as to any personal data that is subject to the requirements of GDPR. Please note that under GDPR you are regarded as a data controller vis a vis the Subscriber Objects and as such must comply with the requirements of GDPR. While you may employ your own privacy policy, you agree and acknowledge that for as long as you use the Alloka Service and are subject to the GDPR, you must comply with the GDPR requirements.

Your obligations (which extend to your employees, agents, subcontractors, etc., collectively your "Personnel") include, but are not limited to (i) promptly (and under no circumstances after seventy two hours) notifying the Company of becoming aware of any breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to, personal data transmitted, stored or otherwise processed or any investigation by a governmental authority concerning your handling of personal data; (ii) promptly and in good faith responding to any inquiries or requests by the Company regarding the collection and/or processing of personal data by you; (iii) maintaining relevant records of collecting and/or processing of personal data subject to GDPR; (iv) transferring or processing the personal data outside the EU or European Economic Area in compliance with GDPR and with prior written notification of the Company; and (v) ensuring that your Personnel is aware of and complies with the foregoing obligations. The Company is under no circumstances obligated to, but reserves the right to monitor (and audit) the Subscriber's compliance with the foregoing. In the event that the Subscriber ceases to use the Alloka Service, the Subscriber must permanently delete the personal data of the Subscriber Objects that was collected through the Alloka Service. To the extent that the Company suffers any losses as a result of the breach by the Subscriber of the foregoing obligations or failure to abide by the foregoing obligations, the Subscriber shall hold harmless and shall fully indemnify the Company from such losses. The Company is not responsible for the content of any personal data of Subscriber Objects or any other information that is stored on the Company's or its third party suppliers' servers at the discretion of the Subscriber. The Company owes no responsibility and bears no liability vis a vis the Subscriber's Objects. If you need a signed Data Processing Agreement in addition to this Policy and the Terms, please contact us at».


We collect information about you directly from you [and from third parties], as well as automatically through your use of our Services.


The type of information that we collect from you depends on your interaction with our Site and Services. Certain areas and features of our Site and Services require registration. To register you must provide your name, phone number, email address, a password, your company name. We also may collect additional optional information from you, including your name, phone number, email address, a password and your company name; however, you are not required to provide us with this information. In addition, if you subscribe to the Services, we will also request that you provide your credit or debit card information and your billing and shipping address.


We automatically collect the following information about your use of our Site or Services through cookies, web beacons, and other technologies: your domain name; device ID; your browser type and operating system; web pages you view; links you click; your IP address; the length of time you visit our Site and or use our Services; and the referring URL, or the webpage that led you to our Site. We may combine this information with other information that we have collected about you, including, where applicable, your user name, name, and other personal information.

How We Use Your Information

We use your information, including your personal information, for the following purposes:

· To provide our Services to you, to communicate with you about your use of our Services, to respond to your inquiries, to fulfill your orders, and for other customer service purposes.

· To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Site or our Services.

· For marketing and promotional purposes. For example, we may use your information, such as your email address, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you. We also use the information that we learn about you to assist us in advertising our Services on third party websites and to assist us in evaluating the success of our advertising campaigns in various platforms.

· To better understand how users access and use our Site and Services, both on an aggregated and individualized basis, in order to improve our Site and Services and respond to user desires and preferences, and for other research and analytical purposes.

· To administer our customer loyalty program.


We share information, including personal information, with our third-party service providers that we use to provide hosting for and maintenance of the Alloka Service. These third-party service providers may have access to or process your personal information for the purpose of providing these services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.

We may share your personal data with courts, law enforcement authorities, regulators or attorneys or other parties where it is reasonably necessary for the establishment, exercise or defense of a legal or equitable claim, or for the purposes of a confidential alternative dispute resolution process. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms and conditions, or as otherwise required by law.

We may share your personal data with any third party to whom we assign or novate any of our rights or obligations, or that acquires all or substantially all of our business, stock or assets, or with whom we merge.

We may also instruct service providers, to process personal data for the Permitted Purposes on our behalf and in accordance with our instructions only. We will retain control over and will remain fully responsible for your personal data and will use appropriate safeguards as required by applicable law to ensure the integrity and security of your personal data when engaging such service providers.

We may also use aggregated personal data and statistics for the purpose of monitoring website usage in order to help us develop our website and our services. We will otherwise only disclose your personal data when you direct us or give us permission to do so, when we are required by applicable law or regulations or judicial or official request to do so, or as required to investigate actual or suspected fraudulent or criminal activities.

Where we rely on your consent to process the personal information, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our (or a third party's) legitimate interests which are not already described in this Notice, we will make clear to you at the relevant time what those legitimate interests are. If you have any questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at


The Company is a global company, based in the United States. As such, we may transfer and access such personal information from around the world, including from other countries. In transferring your personal information, we will rely on lawful measures to transfer your personal information outside the EEA and Switzerland. If you are visiting the Alloka Service from the EEA or other regions with laws governing data collection and use, please note that by providing this personal information, you acknowledge that your personal information may be transferred to the United States and other jurisdictions in which we operate.


We may provide an option to access or register for the Alloka Service through the use of your user name and passwords for certain services provided by third parties (each, an "Third Party Service"), such as through the use of your Facebook, LinkedIn, or Google account. By authorizing us to connect with a Third Party Service, you authorize the Company to access and store the information that the Third Party Service makes available to us, and to use and disclose it in accordance with this Policy. It is your responsibility to check your privacy settings for such Third Party Services (please review the terms of use and privacy policy of such Third Party Services) to control what information is available to us.


Usage Analytics We use several third party usage analytics tools including Google Analytics. More information about how Google Analytics is used by the Company can be found here: To provide website visitors with more choice on how their data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Optout Browser Add-on does not prevent information from being sent to the Online Services or to other web analytics services. Web beacons A web beacon is a small image file on a web page that can be used to collect certain information from your computer, such as an IP address, the time the content was viewed, a browser type, and the existence of cookies previously set by the same server. We only uses web beacons in accordance with applicable laws. The Company or its service providers may use web beacons to track the effectiveness of third party web sites that provide us with


Our Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.

Special Information for California Consumers

California residents may request a list of certain third parties to which we have disclosed personally identifiable information about you for their own direct marketing purposes. You may make one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. You may request this information in writing by contacting us at:

Please allow up to thirty (30) days for a response.


If you are from certain territories (such as the EEA), you may have the right to exercise additional rights available to you under applicable laws, as follows: What is a Subject Access Request? This is your right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please contact us at We will respond to your request within thirty days of receipt of the request. We want to make sure your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate by We will consider your request in accordance with applicable laws. To protect your privacy and security, we may take steps to verify your identity before complying with the request


The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If we learn of a security systems breach, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.


Please contact us if you have any questions about our privacy policy or information we hold about you: By email:


If the Company makes any material changes or amendments to the Policy, the Company will post a notice on this website. Your continued use the Alloka Service constitutes your acceptance of all such changes and amendments. Your sole remedy is to cease using the Alloka Service.

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